Privacy Policy

Bulky Marketing is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal data when you communicate with us through WhatsApp or other digital platforms.

Information We Collect

We may collect the following types of information:
Your name, phone number, and email address
WhatsApp chat history and conversation content
Any personal details you voluntarily share (e.g., address, order information)
Device data (IP address, browser type, timestamp, etc.)

How We Use Your Information

Customer support and communication
Order updates & service notifications
Marketing messages (only if you have opted in)
Internal business analytics and service improvement

Legal Basis for Processing

Your consent (e.g., opting in via WhatsApp)
Performance of a contract (e.g., providing products or services)
Legitimate interest (e.g., responding to inquiries)

Sharing of Data

WhatsApp Business API providers
Meta Platforms, Inc. (owner of WhatsApp)
Authorized employees or service providers under confidentiality agreements

Data Security

We implement reasonable security measures to protect your personal data, including:
- End-to-end encryption (via WhatsApp)
- Secure server infrastructure
- Limited access controls for team members

Your Rights

Access or correct your personal data
Withdraw your consent at any time
Request deletion of your WhatsApp data

Cookies & Tracking

We may use cookies or tracking tools on our website to improve your experience. These may collect non-personal information like browser type and activity.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.

If you have questions or concerns regarding this policy, please contact us