Ecommerce and Retail
Ecommerce and Retail products sale Business with WhatsApp Business API
Using WhatsApp Business API for an eCommerce product sales business is a powerful way to drive conversions, improve customer experience, and automate your sales funnel.
Why Ecommerce and Retail Should Use WhatsApp Business API
Use WhatsApp to showcase your products and keep your clients updated with the latest stock information.
Invite fast responses to your sales promotions as over 90% of WhatsApp messages are opened within 3 minutes.
Send automated order confirmation and billing updates, and automate responses for support with non-code chatbots.
Send targeted WhatsApp campaigns with personalized promotions based on customer purchase patterns or seasons.
Enroll customers in your loyalty programs and update them on points schemes and personalized special offers.
Immediately alert customers when items are back in stock, and promote new products, upsell and cross sell.
WhatsApp Ecommerce Use Cases
You can create and manage Facebook and Instagram ads that direct users straight to WhatsApp.
- Smarter campaigns: Use our AI-powered Ad Manager to generate 5x more leads.
- Advanced chatbots: Connect with AI-powered chatbots to automatically qualify leads.
- Instant lead capture: Collect users’ names and WhatsApp numbers as soon as they click on your ad.
Automate 85% of common customer queries using a drag-and-drop WhatsApp Chatbot.
- Answer frequently asked questions.
- Qualify leads automatically.
- Showcase product catalogs.
- Keep your business running 24/7.
Showcase up to 10 products at once with visually appealing WhatsApp carousel card messages designed to grab attention and drive engagement.
You can recover these customers by sending abandoned cart reminders directly through WhatsApp.
Sweeten the deal: Offer discounts to encourage customers to complete their purchase, and watch your conversions soar!
Create urgency by including clickable coupon codes in your messages with limited-time offers.
Attract more engagement and conversions instantly!
Display your product catalogs, let customers browse, select, and purchase products without ever leaving WhatsApp.
Send automated messages to confirm Cash-on-Delivery (COD) orders.
- Prevent cancellations: Allow customers to confirm their orders.
- Incentive prepayments: Offer discounts for prepaid orders
Keep your customers updated about their deliveries with automated WhatsApp messages.
- Tracking updates.
- Delivery status.
Connected Clients
Frequently asked questions
Take a important knowledge about WhatsApp Business API.!
What is WhatsApp Business API?
WhatsApp Business API is a solution that allows businesses to communicate with their customers on the WhatsApp platform at scale. It provides advanced features and capabilities for businesses to send notifications, provide customer support, and engage with users.
How can I get the WhatsApp Business Verified blue tick?
- In addition to their business name, WhatsApp gives businesses with the Official Business Account status a blue tick. This is visible in the display name of your contact number even if your WhatsApp business number is not explicitly saved by your users.
- However, WhatsApp’s decision to approve your blue tick verification is completely up to them. Their decision in this regard would be final. Multiple factors such as brand credibility, your following on social media, listing in external media and your domain ranking can influence your blue tick approval.
- To request for a blue tick verification, you can simply connect with our support team and send in a request. It normally takes about 3 business days to get the approval. Your number will automatically be displayed alongside the blue tick as your business name to your users once your request for the blue tick is approved. This will demonstrate that your company has been verified. You will still be able to use Bulky marketing and the WhatsApp business API even if your application for the blue tick is turned down.
Diffrence between WhatsApp Business App & WhatsApp Business API
Unlike the standard WhatsApp Business App, which limits broadcast messages to 256 recipients, the WhatsApp Business API empowers you to unleash unlimited broadcast messaging capabilities. With an official WhatsApp Business API account, you can send messages without the risk of being banned, ensuring seamless communication with your audience. Moreover, your messages will bear the prestigious Blue tick, indicating their authenticity as verified by WhatsApp. Embrace the vast array of additional features available exclusively to WhatsApp Business API users, including interactive messages, chat buttons, product catalogs, in-chat payment options, and much more. Elevate your business communication to unprecedented heights with WhatsApp Business API.
What are the main features of WhatsApp API?
Message Templates (notifications)
Session Messages (2-way chats within 24 hours)
Chatbots & automation
WhatsApp Flows (forms and menus)
Media support (images, PDFs, videos)
Customer tags, analytics & reports
Integration with CRMs and helpdesks
What are the benefits of using WhatsApp Business API?
- Direct communication with customers on a popular and widely-used messaging platform.
- Ability to send timely notifications, such as order updates and appointment reminders.
- Enhanced customer support with features like automated replies and chatbots.
- Detailed analytics and insights to measure the effectiveness of your WhatsApp campaigns.
- Rich media support for sending images, videos, and documents.WhatsApp Business API is a solution that allows businesses to communicate with their customers on the WhatsApp platform at scale. It provides advanced features and capabilities for businesses to send notifications, provide customer support, and engage with users.
What is the 24-Hour Customer Service Window?
Once a customer sends a message, a 24-hour window opens where your business can send free-form messages without templates. After that, only template messages are allowed unless the customer replies again.
How can I get access to WhatsApp Business API?
Experience seamless support by contacting Bulky Marketing, where our dedicated team of experts will provide personalized assistance. Alternatively, you have the option to apply directly through WhatsApp. However, it”s important to keep in mind that choosing the direct application route may entail additional time, effort, and developer resources compared to leveraging the comprehensive support offered by Bulky Marketing.