Whatsapp Business API
"Connect with your customers on the world’s most popular messaging app."
The WhatsApp Business API is a powerful communication tool designed for medium to large businesses to connect with customers at scale using automation, chatbots, and integrations.
- Send bulk notifications
- Set up automated replies and chatbots
- Integrate WhatsApp with CRMs, ERPs, and customer support tools
- Use official blue tick verification
- Handle customer support with multiple agents
Features of WhatsApp Business API
Click to Whatsapp ads
Click to WhatsApp ads are a type of ad format, primarily on Facebook and Instagram, that allows users to directly initiate a WhatsApp chat with a business when they click on the ad.
Whatsapp Catalog
A WhatsApp catalog allows businesses to showcase and sell products or services directly within the WhatsApp messaging platform. Customers can browse the catalog, view product details, and even make purchases without leaving the app.
Shared Team Inbox
A shared team inbox for WhatsApp Business API is a collaborative platform where multiple team members can manage and respond to customer messages from a single WhatsApp Business number.
Broadcasts & Bulk Messages
To send bulk or broadcast messages on platforms like WhatsApp, you can use either the built-in broadcast list feature or third-party tools that leverage the WhatsApp Business API.
No Code Chatbot
No-code chatbot solutions allow businesses to easily create and deploy chatbots for customer interaction without needing to write any code.
Whatsapp drip Marketing
WhatsApp drip marketing involves sending a series of automated, pre-scheduled messages to customers via WhatsApp to nurture leads, engage customers, and drive conversions.
Whatsapp Forms
WhatsApp forms are interactive forms embedded within WhatsApp chats, allowing users to fill out information or provide feedback without leaving the app. They offer a seamless way for businesses to collect data, generate leads, conduct surveys etc.
Frequently asked questions
Take a important knowledge about WhatsApp Business API.!
What is WhatsApp Business API?
WhatsApp Business API is a solution that allows businesses to communicate with their customers on the WhatsApp platform at scale. It provides advanced features and capabilities for businesses to send notifications, provide customer support, and engage with users.
How can I get the WhatsApp Business Verified blue tick?
- In addition to their business name, WhatsApp gives businesses with the Official Business Account status a blue tick. This is visible in the display name of your contact number even if your WhatsApp business number is not explicitly saved by your users.
- However, WhatsApp’s decision to approve your blue tick verification is completely up to them. Their decision in this regard would be final. Multiple factors such as brand credibility, your following on social media, listing in external media and your domain ranking can influence your blue tick approval.
- To request for a blue tick verification, you can simply connect with our support team and send in a request. It normally takes about 3 business days to get the approval. Your number will automatically be displayed alongside the blue tick as your business name to your users once your request for the blue tick is approved. This will demonstrate that your company has been verified. You will still be able to use Bulky marketing and the WhatsApp business API even if your application for the blue tick is turned down.
Diffrence between WhatsApp Business App & WhatsApp Business API
Unlike the standard WhatsApp Business App, which limits broadcast messages to 256 recipients, the WhatsApp Business API empowers you to unleash unlimited broadcast messaging capabilities. With an official WhatsApp Business API account, you can send messages without the risk of being banned, ensuring seamless communication with your audience. Moreover, your messages will bear the prestigious Blue tick, indicating their authenticity as verified by WhatsApp. Embrace the vast array of additional features available exclusively to WhatsApp Business API users, including interactive messages, chat buttons, product catalogs, in-chat payment options, and much more. Elevate your business communication to unprecedented heights with WhatsApp Business API.
What are the main features of WhatsApp API?
Message Templates (notifications)
Session Messages (2-way chats within 24 hours)
Chatbots & automation
WhatsApp Flows (forms and menus)
Media support (images, PDFs, videos)
Customer tags, analytics & reports
Integration with CRMs and helpdesks
What are the benefits of using WhatsApp Business API?
- Direct communication with customers on a popular and widely-used messaging platform.
- Ability to send timely notifications, such as order updates and appointment reminders.
- Enhanced customer support with features like automated replies and chatbots.
- Detailed analytics and insights to measure the effectiveness of your WhatsApp campaigns.
- Rich media support for sending images, videos, and documents.WhatsApp Business API is a solution that allows businesses to communicate with their customers on the WhatsApp platform at scale. It provides advanced features and capabilities for businesses to send notifications, provide customer support, and engage with users.
What is the 24-Hour Customer Service Window?
Once a customer sends a message, a 24-hour window opens where your business can send free-form messages without templates. After that, only template messages are allowed unless the customer replies again.
How can I get access to WhatsApp Business API?
Experience seamless support by contacting Bulky Marketing, where our dedicated team of experts will provide personalized assistance. Alternatively, you have the option to apply directly through WhatsApp. However, it”s important to keep in mind that choosing the direct application route may entail additional time, effort, and developer resources compared to leveraging the comprehensive support offered by Bulky Marketing.